Digital Privacy Policy
Last Updated: Jan 2024
At Castaway Security Solutions, we are committed to protecting the privacy and security of our users’ personal information. This Digital Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our website, mobile applications, and other digital platforms. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: We may collect personal information such as name, email address, phone number, and billing information when you register an account, make a purchase, or interact with our services.
Usage Data: We automatically collect information about your interactions with our website and applications, including IP address, device information, browser type, pages visited, and actions taken.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and personalize content. You can control cookies preferences through your browser settings.
2. How We Use Your Information
Provide and Improve Services: We use collected information to deliver and improve our products and services, personalize content, and optimize user experience.
Communications: We may send you promotional emails, newsletters, or service updates based on your preferences. You can opt-out of receiving marketing communications at any time.
Analytics and Performance: We analyze usage data to understand trends, track performance, and measure the effectiveness of our marketing campaigns.
Security and Fraud Prevention: We employ security measures to protect against unauthorized access, detect fraudulent activities, and ensure compliance with legal obligations.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in delivering our services, such as payment processors, cloud hosting providers, and analytics platforms.
Legal Compliance: We may disclose information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes in ownership or control of your personal information.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
You may request deletion of your account and associated data by contacting us at sales@cts-one.co.
5. Your Privacy Rights
You have the right to access, update, or delete your personal information. You can manage your account settings or make requests by contacting us.
We will respond to your requests in accordance with applicable data protection laws.
6. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. By using our services, you consent to such transfers.
8. Updates to this Policy
We may update this Digital Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have any questions or concerns about our privacy practices or this policy, please contact us at sales@cts-one.co.
By using our services, you acknowledge that you have read and understood this Digital Privacy Policy and agree to its terms and conditions.